Privacy Policy - HappyKids Events

Last Updated: January 2026

Welcome to HappyKids Events. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information: Name, email address, phone number, postal address, and payment information when you book our services or contact us.
Event Information: Details about your child's party including date, number of guests, theme preferences, and special requirements.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: Information about how you use our website, products, and services including pages visited, time spent on pages, and navigation paths.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the information we collect in the following ways:

To provide, operate, and maintain our event planning services and fulfill your booking requests.
To process your transactions and send you related information including confirmations, invoices, and customer service communications.
To communicate with you about your events, respond to your inquiries, and provide customer support.
To send you marketing and promotional communications about our services, special offers, and upcoming events (with your consent where required).
To improve our website functionality, user experience, and service offerings through analysis of usage patterns.
To protect against fraudulent, unauthorized, or illegal activity and maintain the security of our services.
To comply with legal obligations and enforce our terms and conditions.

Data Sharing and Disclosure

We may share your personal information in the following circumstances:

Service Providers: We share information with trusted third-party vendors who perform services on our behalf, including payment processors, entertainers, venue partners, catering services, and photography professionals.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.
With Your Consent: We may share your information for any other purpose with your explicit consent.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired) for various purposes including authentication, preferences, analytics, and advertising.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices, as well as physical security measures and encryption technologies. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to your personal data and receive a copy of the information we hold about you.
Correction: Request correction of inaccurate or incomplete personal information.
Deletion: Request deletion of your personal information, subject to certain legal exceptions.
Restriction: Request restriction of processing of your personal information in certain circumstances.
Data Portability: Request transfer of your personal information to another service provider in a structured, commonly used format.
Objection: Object to processing of your personal information for direct marketing purposes or where processing is based on legitimate interests.
Withdraw Consent: Withdraw consent at any time where we rely on consent to process your personal information.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe as required by applicable law.

Children's Privacy

While our services are designed for children's events, our website and services are directed to adults. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately, and we will take steps to remove such information from our systems.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it. Event-related information is typically retained for accounting and legal purposes for a period of seven years after the event date.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside Australia and choose to provide information to us, please note that we transfer the data to Australia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: +61 2 9187 5639
Address: 22 Pitt St, Sydney NSW 2000, Australia

We will respond to your inquiry within a reasonable timeframe and work to address your concerns promptly and professionally.